Here are a few of my lessons learned as an Account Manger... I am sure there are many more to come!
- Respect grows out of performance and performance grows at each and every interaction with clients and coworkers.
- Always triple check deliverables. Reputation and trust are built over time and can be destroyed in an instant.
- Be up front, be open and admit mistakes. The best solution to any problem is to address it immediately with honesty and a plan to move forward.
- Always accept more responsibility. Quality is the measure by which you rise to the challenge and exceed expectations. Meet, beat and repeat.
- Service is where transactions are transformed into relationships. Practice what you preach, meet deadlines, follow through and never let clients down.
- Learn something new each day. Creativity, passion and knowledge are contagious. Surround yourself with a talented team.
- Listen more and talk less. The ability to listen is an overlooked skill and one of the most powerful communication tools. Listening insures effective execution.
- There is never too much communication. The most successful relationships are built upon a foundation of constant communication.
Let me simply say...my career is off to a great start!
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